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AI

Programmable, integrated, realtime voice AI

CPaaS AI is built for unlimited programmability and scale. Integrate AI and deploy a MVP with low-code/no-code drag-and-drop tools, then scale your application on CPaaS's cloud platform.

Try it out​

SWML

version: 1.0.0
sections:
  main:
    - ai:
        post_prompt_url: https://example.com/my-post-prompt-url
        params:
          save_conversation: true
        prompt:
          text: |
            You are a knowledgeable developer. 
            Have an open-ended discussion with the caller about CPaaS and programmable communications.
📚 SWML docsView the full guide →

SWML​

SWML (CPaaS Markup Language) is the most powerful and flexible way to use AI on the CPaaS platform.

SWML is a structured language for configuring and orchestrating real-time communication applications using lightweight and readable JSON or YAML files. These SWML Scripts can be deployed serverlessly in CPaaS's cloud, or from your server.

SWML's ai method integrates advanced AI Agents, which can interact with external APIs.

Technical reference

SWML AI method

AI Agents​

Configure AI Agents right in your CPaaS Space with a streamlined, no-code user interface.

AI Agents in the Dashboard

Getting started guide

Call Flow Builder​

Add AI Agents built in your CPaaS Space directly to drag-and-drop call flows.

Call Flow Builder

Guide to the AI Agent node

How does it work?​

Under the hood, the CPaaS AI Gateway (SWAIG) orchestrates the many supporting services that make integrated realtime voice AI possible.

  • AI Agent
  • Prompt
  • LLM
  • SWAIG Functions
  • TTS (Text-To-Speech) Providers
AI Agent diagram.